7 Slots Privacy Policy – Data Protection for Malaysian Users

1Policy Introduction & Scope

7 Slots is fully committed to protecting the privacy and personal information of every user on our platform. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly.

This Privacy Policy applies to all users who access or use the website 7 Slots, mobile app, or any related services we provide. It describes the types of data we collect, how it is used, who it is shared with, and what rights you have over that data.

Our platform complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection regulations in Malaysia. Any processing of personal data is carried out on the basis of contractual necessity, legitimate interests, legal compliance, or your explicit consent.

2Types of Personal Data We Collect

To provide a secure, efficient, and personalised service, 7 Slots may collect the following categories of personal data:

3Data Collection Methods

Your personal data is collected through various methods as you interact with the platform 7 Slots:

• Account Registration: Information you provide directly when creating a new account.
• Financial Transactions: Data generated when you make deposits or withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u or CIMB Clicks.
• KYC Review: Identity documents you upload for identity verification purposes.
• Platform Usage: Data collected automatically as you browse, play or interact with our platform.
• Support Communications: Information you share when contacting our support team via live chat, email or Telegram.
• Cookies and Similar Technologies: Data collected through cookies, tracking pixels, and similar web technologies.

4Purpose of Personal Data Use

7 Slots uses the collected personal data for the following purposes:

• Account Management: Creating, verifying and managing your account, including KYC checks required by law.
• Transaction Processing: Processing your deposits and withdrawals via your chosen Malaysian local payment methods.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and platform abuse.
• Customer Support: Providing assistance and resolving any queries or issues you may encounter.
• Service Improvement: Analysing usage patterns to improve the platform's functionality, design and content.
• Marketing Communications: Sending information about promotions, bonuses, and special offers — only if you have consented to receive them.
• Legal Compliance: Meeting legal obligations, regulatory requirements, and directives from relevant authorities in Malaysia.
• Responsible Gaming: Monitoring play patterns to identify signs of problem gambling and provide the necessary support.

5Data Sharing and Disclosure

7 Slots does not sell, rent or disclose your personal information to third parties except in the following circumstances:

• Service Providers: Payment providers (Touch 'n Go, GrabPay, DuitNow, FPX), game suppliers, cloud service providers, and analytics providers involved in the operation of our platform. They are bound by strict confidentiality agreements.
• Legal Requirements: When required by a court order, regulatory authority or Malaysian law enforcement agency in accordance with established procedures.
• Crime Prevention: With relevant authorities for the purposes of preventing and investigating financial crime or fraud.
• Your Consent: In any other circumstances, only with your prior express and explicit consent.

6Data Security Measures

Your data security is our highest priority. 7 Slots implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Data encryption at the storage level for all sensitive information in our databases.
• Role-based access control (RBAC) ensuring that only authorised personnel can access specific data.
• 24/7 continuous security monitoring with an intrusion detection system (IDS).
• Regular security testing and vulnerability assessments conducted by independent security experts.
• A comprehensive incident response plan in the event of a data breach.
• Regular security awareness training for all staff who handle user data.

While we implement the strongest security measures available, no system is 100% foolproof. We encourage you to also safeguard your account by using a strong password, not sharing your login credentials, and contacting us immediately if you suspect any suspicious activity.

7Cookie and Tracking Technology Policy

Platform 7 Slots uses cookies and similar technologies to enhance the user experience and analyse usage patterns. The types of cookies we use are as follows:

You can manage or disable cookies through your web browser settings. However, disabling essential cookies may affect the platform's functionality and your gaming experience at 7 Slots.

8Cross-Border Data Transfers

In the course of our operations, 7 Slots may need to transfer your personal data to service providers or servers located outside Malaysia. This includes international game providers and cloud service providers that may operate infrastructure across multiple countries.

Any such data transfers are carried out with safeguards that meet or exceed the protection standards required under Malaysia's PDPA. We use appropriate data transfer agreements and only work with partners who uphold recognised data protection standards.

9Data Retention Period

7 Slots retains your personal data for as long as your account remains active or as long as necessary for the purposes stated in this policy. Once you close your account, we will retain certain data for specified periods as follows:

• Financial Transaction Records: Retained for 7 years after account closure to comply with Malaysian legal requirements.
• Identity Verification Documents (KYC): Retained for 5 years following account closure.
• Support Communication Records: Retained for 3 years for reference and dispute resolution purposes.
• Platform Usage Data: Anonymised and retained for analytics purposes for 2 years after account closure.

10Your Rights as a Data Subject

Under Malaysia's PDPA and our policy, you have a number of rights regarding your personal data. Below is a summary of those rights and how to exercise them:

To exercise any of the above rights, submit a written request to support@7slots.plus with the subject line "Privacy Rights Request". We will process your request within 14 business days. Identity verification may be required before the request is processed.

11Child Protection

Platform 7 Slots is intended for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.

Should we discover that personal data from children or minors has been collected without proper age verification, we will take immediate action to delete that data and close the relevant account. Parents or guardians who believe their child may have registered an account on our platform are urged to contact us immediately.

12Privacy Policy Amendments

7 Slots reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technology. You will be notified of significant amendments via:

• In-platform notification on 7 Slots at least 14 days before changes take effect.
• Email to the address registered on your account (for material changes).
• Update the "Last Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically. Your continued use of the platform after any changes take effect constitutes your acceptance of the revised policy.

13How to Contact Us

If you have any enquiries, concerns, or complaints regarding your privacy and data protection at 7 Slots, please reach us through the following channels:

? Privacy FAQs