7 Slots Terms & Conditions – Complete Platform Usage Guide

1Acceptance of Terms and Conditions

Welcome to 7 Slots, Malaysia's leading online casino platform. These terms and conditions ("Agreement") govern your use of the website, mobile application, and all services provided by 7 Slots (collectively referred to as the "Platform").

By accessing or using the 7 Slots Platform, you agree to be bound by this Agreement, our Privacy Policy, and any additional terms that may apply to specific services or promotions. If you do not agree with any part of this Agreement, please discontinue use of the Platform immediately.

7 Slots reserves the right to update or modify this Agreement at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the Platform following any changes constitutes your acceptance of the revised terms.

2Account Registration & Management

To use the services of 7 Slots in full, you are required to register and create a personal account. Registration is free of charge with no fees applied. During registration, you will be required to:

• Provide accurate, current, and complete information, including your full name as per your identification, a valid email address, and an active Malaysian mobile number.
• Confirming that you are at least 18 years of age at the time of registration.
• Confirming that you are a verified user registered in Malaysia or operating under a jurisdiction that permits online gambling activities.
• Set a strong, unique password for your account and keep your login credentials confidential.

Each user is permitted to hold only one (1) active account at 7 Slots. Holding multiple accounts, whether under your own name or using another person's identity, is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of all balances and winnings without any compensation.

3Deposits & Payment Methods

7 Slots supports multiple local Malaysian payment methods for the convenience of our members. All deposit transactions are processed securely using 256-bit SSL encryption.

All deposits must be made by the registered account holder only. 7 Slots reserves the right to decline deposits from third-party sources and to return such funds. Foreign currency exchange rates do not apply – all transactions are conducted in Malaysian Ringgit (MYR) only.

Successful deposits cannot be reversed once credited to your gaming account. Should any technical issue result in a failed deposit, please contact our support team within 24 hours and include proof of the transaction.

4Withdrawals & Payment Policy

Member 7 Slots is eligible to withdraw funds from their gaming account, subject to the following conditions:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals must be made to the same payment method used for the deposit (same-source principle).
• The name on your e-wallet or bank account must match the name registered at 7 Slots.
• Any winnings derived from bonuses must fully meet the rollover requirements before a withdrawal can be made.
• Withdrawals requiring KYC verification will be processed within 24–48 business hours.

7 Slots reserves the right to suspend or decline withdrawals if there are signs of suspicious activity, fraud, or a breach of terms. In such cases, you will be notified and an internal investigation will be conducted.

5Bonuses, Promotions & Rollover Requirements

All bonuses and promotions offered by 7 Slots – including the Welcome Bonus, daily cashback, reload bonuses, and festive promotions – are subject to their respective specific terms and conditions. General conditions applicable to all bonuses are as follows:

• Bonuses may only be claimed once unless otherwise stated in the relevant promotional terms.
• Rollover requirements must be completed within the specified timeframe (typically 7–30 days).
• Slot games contribute 100% towards rollover requirements. Live Casino contributes 10–20%. Virtual sports contribute 50%.
• Bets placed with bonus funds are not eligible for progressive jackpots unless otherwise stated.
• Bonuses cannot be transferred between accounts or to another individual.

7 Slots reserves the right to void any bonuses and associated winnings if there is evidence of abuse, bonus fraud, or the use of automated software to obtain bonuses.

6Game Rules & Fair Play

All games on the platform 7 Slots uses independently certified RNG (Random Number Generator) technology to ensure the fairness and randomness of every game outcome. Players are required to:

• Play fairly and do not use any software or methods that could influence game outcomes.
• Not to exploit any bugs or technical vulnerabilities within the platform. Any bugs discovered must be reported to the support team immediately.
• Not using automated software, bots, or scripts to play or conduct transactions.
• Not to share your account with any other individual or allow others to access your account.

Winnings obtained through bug exploitation or unfair methods will be voided and the associated balance frozen pending investigation.

7Prohibited Activities and Conduct

The following activities are strictly prohibited on the platform 7 Slots and may result in immediate account closure:

• Creating an account using a false identity or forged documents.
• Holding more than one active account.
• Money laundering or any other suspicious financial activity.
• Attempting to manipulate the bonus system through arbitrage or hedging techniques.
• Using a VPN or proxy to conceal your actual location.
• Harassment or threats directed at the support team or other players.
• Sharing account information with ineligible individuals or minors.

8Account Closure & Suspension

7 Slots reserves the right to suspend or close a user's account at any time for the following reasons:

• Violation of any provision under this Agreement.
• Suspected fraud, money laundering, or other illegal activity.
• Failure to provide the requested identity verification documents.
• Voluntary account closure requested by the user.
• Self-exclusion decisions made through the Responsible Gaming programme.

You may close your account at any time by contacting our support team. Any remaining balance will be returned upon completion of KYC verification, subject to applicable rollover conditions.

9Platform Limitation of Liability

7 Slots strives to keep the platform running without interruption at all times. However, we are not liable for:

• Losses arising from technical disruptions, server downtime, or issues beyond our control, including natural disasters or internet infrastructure failures.
• Losses incurred as a result of inaccurate information or unsatisfactory game outcomes.
• Any indirect, consequential, or punitive damages.
• Data loss resulting from security breaches caused by user negligence, such as sharing your password.

Maximum liability cap 7 Slots under any circumstances is limited to the total amount deposited by you in the 30 days preceding the claim.

10Responsible Gaming

7 Slots is committed to responsible gaming and provides a range of tools to help users manage their gaming activity in a healthy manner:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for each time period.
• Time Limit: Manage the amount of time you spend on the platform each day.
• Play Break: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanent exclusion from the platform for those seeking help with problem gambling.

If you or someone you know is experiencing a gambling-related problem, please call the Counselling Helpline at 1800-88-0028 (toll-free) or visit the Responsible Gaming us for assistance.

11Privacy Policy and Data Protection

The collection and use of your personal information by 7 Slots is subject to our separate Privacy Policy. In summary, we are committed to:

• Only collecting data necessary for identity verification, transaction processing, and service improvement purposes.
• Not selling or sharing your personal data with third parties for marketing purposes without your consent.
• Keeping your data secure using the highest industry-standard encryption.
• Allows you to access, correct, or delete your personal data upon request.

For more information on how we manage your data, please visit our Privacy Policy us.

12Amendments to Terms and Conditions

7 Slots reserves the right to amend, update, or replace any part of this Agreement at any time. Members will be notified of significant changes via their registered email or an in-platform notification at least 7 days before the changes take effect.

Continued use of the platform after the effective date of any changes constitutes your acceptance of the updated terms. If you do not agree with the amendments, you have the right to close your account before the effective date by contacting our support team.

13Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with this Agreement shall first be resolved through mutual negotiation between both parties within 30 days.

If a resolution cannot be reached through negotiation, the dispute shall be referred to binding arbitration in Malaysia in accordance with the rules of the Kuala Lumpur Regional Centre for Arbitration (KLRCA). The language of arbitration shall be Bahasa Melayu.

Users are responsible for ensuring that their participation in online gambling activities is lawful under the laws of their local jurisdiction. 7 Slots does not provide legal advice on this matter.

14Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions or your use of the platform 7 Slots, please contact us through the following channels:

Our support team, fluent in both Malay and English, is available to assist you at all times. The average Live Chat response time is under 3 minutes.